Question: If I apply to the university, does that guarantee me housing?
Answer: No. The university application and admission process is separate from University Courtyard’s on-campus living application process. You must apply separately and housing is subject to availability at the time your completed on-campus living application packet is received. Applications are available on March 1. You are encouraged to submit the completed on-campus living application packet immediately upon receiving it or at least two weeks prior to your preferred arrival date for your best opportunity to receive on-campus living. Note: Acceptance to housing is not acceptance to the university.

Question: If I submit my completed on-campus living application packet immediately or within two weeks of my proposed arrival date, am I guaranteed housing?
Answer: No. Summer on-campus living space is limited and subject to availability. Note: For the past several summers, we have been able to accommodate summer session on-campus living applicants. (See 2006-2007 for academic year information.)


Question: How do I find out if I’ve been accepted to the university?
Answer: Admittance to the university and applying for housing are two separate processes. Visit my.csufresno.edu or contact the Admissions office at (559) 278-2261 to check on your university admission status.

Question: Can I live on campus for just the summer?
Answer: Yes. Your license agreement is for a specific time period during the summer that corresponds with your enrollment in summer session classes or university sponsored workshop.

Question: Where do Summer Session students live at University Courtyard?
Answer: Subject to bed availability, all summer session residents are assigned to the first floor of Sycamore Hall. All rooms are double occupancy. Residents live in fully furnished and air conditioned suites with shared living room, and bathroom (subject to availability). Accommodations include:

• Air conditioning is provided in the bedrooms, halls, and throughout the entire complex. Residents are encouraged to conserve energy and set air conditioners to 78 Degrees.
• Bedrooms furnished with beds, mattresses, dressers, large desks, file cabinets, chairs, closets and storage spaces.
• Living rooms furnished with loveseat, chair, coffee table, bookcase, and microfridge.
• Utilities included (electricity, gas, water, garbage, and sewer).
• Microfridge (microwave, refrigerator, freezer) in suite living room.
• Coed floor with men in one suite and women in another.
• Outdoor swimming pool.
• Fitness Center.
• Smoke free suites. Smoking permitted in designated, outdoor areas.
• Mailboxes.
• Coin-operated laundry facilities.
• Accessible Information: All room assignments are located on the first floor.

Question: Do you provide single rooms or family housing on campus?
Answer: No. Single rooms are not available during the summer. Family or couple housing is not available on the Fresno State campus.

Question: What does the phrase “a completed on-campus living application packet” mean?
Answer: You must have completely filled out, signed and submitted the following items:

1. Application
2. Summer Student Housing License Agreement
3. Emergency Information and Health Insurance Card
4. Meningococcal Disease and Information form
5. $50 non-refundable application fee
6. $150 security deposit.
7. Submitted full Payment.

All submitted on-campus living applications are bound to the Terms and Conditions stated in the license agreement and application materials (See Cancellation section).

Question: Why should I choose to live on-campus rather than live in an off-campus apartment?
Answer: One of the purposes of living on campus is to develop a network of students that support each other academically and to make new friends. Living in a double occupancy room provides many opportunities to develop the network and to meet new people. In addition, University Courtyard wants to provide on-campus living to as many students as possible. We surveyed residents in Fall 2002 and asked for suggestions on how to increase the number of beds available. The majority of residents responded to reduce the number of singles. University Courtyard appreciates new resident’s understanding as we strive to provide housing to as many Fresno State students as possible.

Question: Can I choose my own roommate or can I talk with the person before I move in?
Answer: During the summer there is limited bed space available; therefore, we are not able to accommodate roommate requests or provide contact information prior to move in.

Question: When will I find out my room assignment?
Answer: Upon receipt of completed application, license agreement, emergency insurance card, menigococcal form, full payment of non-refundable application fee and security deposit you will be notified by mail, phone, or fax of space availability. Note: Room assignment provided at check-in.

Question:When am I required to submit my health insurance information?
Answer: Students living on-campus are required to provide health insurance information no later than two weeks after moving in. See on-campus living application packet for health insurance requirements.

Question: Where should I go to check-in?
Answer: You will check-in at University Courtyard, 5152 N. Barton Ave, Fresno, CA 93740-8013 at the Atrium Customer Service Desk. If you have not received confirmation of bed space, it is your responsibility to contact University Courtyard at 800-555-0482 or 559-278-2345 to check on bed availability.

Question: What happens during check-in?
Answer: At the Atrium Customer Service Desk, an applicant checks in on their designated arrival date. A Check-in/Check-out Inventory Form is provided along with the room key. Each person checking into a room is responsible for going to the assigned room, recording any damages or missing items, and returning the form to the check-in site within 30 minutes of check-in. Each person is responsible for paying for any damages or missing items that were not recorded on the form.

Question: Should I arrive for check-in even if I haven’t received any correspondence from University Courtyard advising me of bed availability?
Answer: No. If you have not been contacted by University Courtyard at least one week prior to your arrival, it is your responsibility to immediately call University Courtyard at 559-278-2345 to check on your application status (complete or incomplete) and bed assignment status (guaranteed bed or bed space not available). We may not have been able to successfully contact you to advise you of your on-campus living application packet status.

Question: Can I get my money refunded if I decide not to live on-campus?
Answer: The following is the cancellations policy for summer session on-campus living applicants only. This cancellation policy does not apply for academic year or spring only on-campus living applicants.

• A written cancellation notice required subject to following:
  • At least 14 days prior to check-in date: refund less $50 processing fee and $50 non-refundable application fee.
  • 1 to 13 days prior to check-in: $50 processing fee and up to $25 per day assessment and $50 non-refundable application fee.
  • Check-in date or later, full fee is charged. No refund available.

Question: Should I cancel my housing if I haven’t been accepted to the university yet?
Answer: If you are not accepted to the University, you should carefully review the cancellation policy to see whether or not you should cancel due to the financial commitment. If you decide to cancel, be sure to meet the deadlines outlined above.

Question: How much money do I send with my housing applications?
Answer: Every applicant must send a $50 non-refundable application fee, $150 for your security deposit, full payment of the Summer Session room fees. See Summer Session Application Packet.

Question: What are my financial responsibilities if I apply for and receive on-campus living?
Answer: It is important that you read the information included in the on-campus living application packet before you sign the Summer Student Housing License Agreement. There are financial responsibilities that must be met if you apply for Summer Session on-campus living.

Question: How much does it cost to live on-campus?
Answer: The amount you are charged is a set figure based on the occupancy dates ($19.78 per night) you indicate on the application and a double occupancy suite room. While you pay your room fee in advance, you are only paying for the license agreement time period. All Summer Session applicants applying for a room are required to submit the entire room fee with their application.

Question: If I submit my payment am I guaranteed a bed?
Answer: No, bed assignments are based on the date and time the completed application is received and are subject to availability.

Question: Why are parents or guardians who pay for their child (or children’s) housing, not permitted to obtain information about their account or general concerns about housing?
Answer: According to the Family and Educational Rights and Privacy Act of 1974, we cannot legally provide student information to anyone other than the student unless a student provides in writing the person or persons we are allowed to discuss their account or general concerns about housing.

Question: How do I sign-up for a meal plan for summer?
Answer: Meal plans are not available during the summer months. The Residence Dining Facility is open for breakfast, lunch, and dinner, Monday-Friday, between the first weekend in June-second weekend in August. Operating dates and times are provided in the check-in packet.


Question: Do I have to have a meal plan?
Answer: No, summer session students are not required to have a meal plan.

Question: When can I move in?
Answer: Occupancy dates are determined by the dates of the summer session classes or university sponsored workshops you plan to attend. You may move in one day prior to the start of class after 2 pm and must move out one day after the class finishes by 10 am (Subject to bed availability).

Question: If I bring my car where do I park?
Answer: Lot G is the closest Student/Visitor Parking Lot to University Courtyard. This lot is relaxed during the summer.

Question: How big are the rooms?
Answer: On the “Residence Life and Room Features” insert, the approximate dimensions of the rooms are shown on the drawings. In a community style hall, most double or large single occupancy rooms are15 feet, 10 inches by 11 feet, 2 inches. In a residence suite most double occupancy, triple occupancy or large singles in a 2 or 3 bedroom are 14 feet by 12 feet 2 inches. Photographs of the rooms are included in the tour section of the web site.

Question: What should or can I bring?
Answer: Residents must provide their own pillow, blankets, sheets (extra long or flat twin), and towels unless you rent linen (see application packet).

Question: How big are the beds/mattresses?
Answer: The mattresses are 80” long by 36” wide and take extra long twin sheets or flat twin sheets.

Question: Is there internet, broadband, or DSL service in the room?
Answer: A student may bring their own computer for their room and subscribe to internet service. Students would need to subscribe to a dial-up service as well as activate and pay for phone service through Fresno State’s ITS department. The Central Valley Internet Project may offer a dial-up service during the summer months For information call (559) 278-1111, Monday-Friday, 7 am-3 pm (summer hours) or visit their web site at www.cvip.net. Note: Internet and e-mail access is available in room only if a resident brings their own computer and modem, and arranges and pays for their own Internet service and phone service. Connection is made through the phone line shared by roommates if in a double. University Courtyard does not provide technical support for student computers.

Question: Can I bring a telephone/answering machine, TV, stereo, VCR, refrigerator, vacuum cleaner, coffee maker?
Answer: Yes you can. The refrigerator must be 2.5 cubic feet or less. We do supply a microfridge (compact microwave/freezer/refrigerator combination) to share with suitemates. Vacuum cleaners are available for check-out at the Atrium Customer Service desk. A television in the Atrium is available for all residents to use and there is a television in the first floor lobby of each of the community style halls. Telephone hook-up and service is available at an additional fee, shared by roommates, and residents supply their own telephone instrument. Information about the telephone service will be available in your check-in package.

Question: Are pets allowed?
Answer: No. Exception: Aquatic fish in a five gallon or less aquarium.

Question: What does the term “residence suites” mean?
Answer: Residence Suites are two or three bedrooms during the summer months. The roommates and suitemates share a living room and bathroom. Since there is not a common hallway and each suite has a separate entrance, residents have to make a greater effort to meet people and make friends.

Question: What is provided in a double occupancy room?
Answer: All double occupancy rooms are furnished with:

Bed (extra long twin -- 80” x 36” wide)
3-drawer dressers
large desks
book carrels with task light
2-drawer file cabinets
2-position chairs
closets
Community style bedrooms have:
Microfridge (compact microwave, freezer, and refrigerator)
Residence suites living rooms have:
Microfridge (compact microwave, freezer, and refrigerator) in the suite living room

Question: Can I live with someone of the opposite gender?
Answer: No, University Courtyard does not offer this.

Question: What do I do if I don’t get along with my roommate or I want to change rooms?
Answer: Summer session space is very limited and residents are strongly encouraged to talk with their roommate or suitemates to mediate any conflicts. Subject to the approval of the Director of Housing, if a conflict cannot be resolved and there is another bed space available, a $50 processing fee will be assessed by University Courtyard for each person requesting a room change.

Question: What are some of the safety features of University Courtyard?
Answer: Safety is a top priority at University Courtyard and includes:

• Electronic key system with coded room key provided for each guest.
• Doors to each hall are locked 24 hours per day and guest room key provides access to assigned hall.
• Bathroom doors in the community style halls are locked 24 hours a day and guest room key provides access to assigned bathroom.
• Patrols of the buildings, hall interiors, grounds, and parking areas are conducted during the late evening and early morning hours by Public Safety Assistants (PSA’s) trained and advised by a University Police Officer. These PSA’s patrol in pairs and walk through every occupied floor of every building every night.
  • Fire Alarms throughout the buildings.
  • 24 hours/7 day a week staff that live on-campus and professional staff that live off campus)
  • Customer Service Desk