CSUF Department of X



We need your help! Our goal at University Courtyard is to provide summer overnight accommodations that enhance and facilitate each group's conference, workshop, camp, or reunion. We hope you and your group enjoyed your stay at University Courtyard on the Fresno State Campus. We are asking each group leader to take a few minutes and complete this questionaire to help us evaluate the services we are delivering.

 
Name:
Group Name:
Contact Number(Optional):
Column 1---Thinking about conferencing and meeting planning, how important are the following services to your needs?

Column 2---Please rate your experience with University Courtyard's conferencing services.

Importance
(10=Most 1=Least)

 Current Satisfaction
(10=Most 1=Least)
a. Pre-conference planning
b. Room Condition
c. Check-In Process
d. 24 hour Customer Service Desk
e. Swimming Pool with Lifeguard
f. Fitness Center
g. Summer Conference Supervisor availability
h. Room Price
i. Checkout Process
3. What other services, which were not mentioned, do you consider important to your conferencing needs?
  Importance
(10=Most 1=Least)		 Current Satisfaction
(10=Most 1=Least)
a.
b.
c.
4. Comments:-
5. Do you know of any other groups that would be interested in University Courtyard's summer lodging?
  Yes No
If yes, provide contact information :
Name:  
Group Name:  
Phone Number:  
Or provide them with our contact information:
Alexis at 559.278.4705.
6. In your view, what are the three or four most important things University Courtyard could do to improve conferencing services?
7. What were the most important things about University Courtyard that attracted you to using them for your conferencing?
8. Thinking about the satisfaction ratings which you gave University Courtyard, if you rated some items 6 or less, please explain what affected your opinion?
9. If this was your first stay at University Courtyard, how did you hear about us?
  University Courtyard Website Word of Mouth
  Advertisement/Mailing Unique Venues
  Other Website Other
10.What is the likelihood of using University Courtyard as a meeting/conferencing site in the near future?
Very Likely  
Somewhat Likely  
Not at All Likely  
If "not at all" likely, why?  
 
Or you may
Click on image to print and Mail this form to 5152 N.Barton Ave. M/S RH82
Fresno, CA 93740-8013
Attention : Alexis Rau

Thank you for your help

If you are having technical difficulties with the completion of this form please send an email to Alexis Rau